Quick thoughts for 2008-01-28 (via Twitter) at simonwheatley.co.uk

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Quick thoughts for 2008-01-28 (via Twitter)

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5 months, 3 weeks ago

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. Tags: assumption, staff reply, support staff.

I hate it when first line support staff reply with an assumption that I’m an idiot, without reading the previous evidence I’ve sent in. #
By all means assume I’m an idiot, I may well be, but only after you’ve actually read what I’ve sent you. #

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